Below you will find a full explanation of our process to provide complete clarity from start to finish. We are proud of the fact that we provide World Class Customer Service with each and every Client that we work with. We ensure that our processes are complete and robust enough that we deliver the required results each and every time whilst ensuring that the Health, Safety and Well Being of our Clients, the Public and our Employees is protected at all times.
Once these checks have been completed we will be in a position to provide you with a Quotation for the project. The only times this won't be possible is if the project is complex and it requires a Site Survey prior to Quotation, in which case we will arrange with you a convenient Date and Time.
Once all of our Pre-Flight Safety Checks are completed we will perform the requested works in accordance with your specific requirements wherever possible. On occasion these may take longer than initially stated due to unavoidable environmental factors such as changing weather Conditions, Wildlife Factors such as Birds or a public breach of the flight area. Safety of the Public, our Client and our Team Members is our top priority.
Once the project has been completed we will confirm that the images and video we have obtained are suitable for you prior to leaving the site. Following completion of the recordings we will provide any agreed post production materials and Full Quality Footage within 3 working days under normal circumstances.